We're just updating our policies so check back soon to see all of our policies. If you have any concerns then please speak to a member of our staff

Colour Policy:

You must have a patch test at least 48 hours before your appointment. You must be 16 or over to have a colour with us at THP. Please ask to speak to a stylist for more details. 

Covid-19 Forms & QR Codes: We currently have a Covid-19 form that has been sent out to our customers via our SMS Service and Social Media. This form is not mandatory but we would appreciate your support to complete it. Following on from recent guidance, we have been advised to ask our guests if they have recently had the Covid-19 Vaccine. The reason for this is that there have been cases where hair products and colour can cause skin reactions if used within a certain time frame from your vaccine. This timeframe has been suggested as 14 days. At The Hair Pavilion we want to ensure that all of our customers have a safe, friendly experience. We want to reiterate that this is not compulsory and you do not have to give us any information. All information given will have been given in confidence and is securely kept. We currently use Google Forms to collect the data, this is a secure website. Google Forms responses are stored in a worksheet that can only be accessed through a Google account login. This information is only shared with our internal administrator. This site is also GDPR Compliant. 

We also encourage that our customers scan the NHS Covid-19 QR Code. This is an external app and not monitored or managed by The Hair Pavilion.